Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Note on the Responsible Party" in this privacy policy.

How do we collect your data?

Your data is collected when you provide it to us. This may include data entered into a contact form.

Other data is collected automatically or with your consent when you visit the website. This primarily includes technical data (e.g., browser, operating system, or time of page access). This data is collected automatically when you access the website.

What do we use your data for?

Part of the data is collected to ensure the website is provided without errors. Other data may be used to analyze user behavior. If contracts are initiated or concluded via the website, the transmitted data is also processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipient, and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time in the future. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

In this case, the competent supervisory authority is:

The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate
Prof. Dr. Dieter Kugelmann
Hintere Bleiche 34
55116 Mainz

Phone: +49 (0) 6131 8920-0
Fax: +49 (0) 6131 8920-299
Website: https://www.datenschutz.rlp.de/
Email: poststelle[at]datenschutz.rlp.de

Our external data protection officer is available to provide information on data protection at the following contact details:

SVG-Qualitäts-Transport- u. Beratungs-GmbH
Marius Zeitz
Moseling 11
56073 Koblenz

Email: m.zeitz[at]@svg-koblenz.de

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). If the corresponding consent was requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our hosting provider(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following hosting provider:

sc synergy GmbH
Hilgestraße 14
55294 Bodenheim | Germany
Phone: +49 6135 71691 - 200
Fax: +49 6135 71691 - 299
https://scsynergy.com
support[at]scsynergy.com

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) with the above-mentioned service provider. This is a contract required under data protection law that ensures the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various pieces of personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g., communication by e-mail) can have security vulnerabilities. A complete protection of the data against access by third parties is not possible.

Notice Concerning the Responsible Party

The party responsible for data processing on this website is:

KARL MICHELS GMBH & CO. KG
Managing Director: Sebastian Kloft
Daimlerstraße 2
56414 Meudt / Westerwald

Phone: +49.6435.9621.0
Email: kontakt[at]spedition-michels[dot]de
(please convert accordingly before sending)

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

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Contact Details of the Data Protection Officer

SVG-Qualitäts-Transport- u. Beratungs-GmbH
Marius Zeitz
Moseling 11
56073 Koblenz

Email: m.zeitz[at]svg-koblenz.de

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Storage Duration

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion takes place after these reasons cease to apply.

General Information on the Legal Basis for Data Processing

If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data according to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information in your terminal device (e.g., via device fingerprinting), data processing is additionally based on Section 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is required to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The relevant legal basis in each individual case is explained in the following paragraphs of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we cooperate with various external parties. In some cases, the transmission of personal data to these external parties is necessary. We only disclose personal data to external parties if this is required within the framework of contract fulfillment, if we are legally obligated to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest under Art. 6(1)(f) GDPR in the transfer, or if another legal basis permits the data transfer. When using processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION ACCORDING TO ART. 21(2) GDPR).

Right to lodge a complaint with a supervisory authority

In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Right to access, rectification, and erasure

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. For this and other questions on the topic of personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data happened/is happening unlawfully, you may request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
• If you have objected pursuant to Art. 21(1) GDPR, a balancing of your and our interests must be carried out. As long as it is not yet determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may – apart from their storage – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock icon in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

The use of contact data published within the scope of the legal notice obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam emails.

4. Data collection on this website

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Processing of personal data in the context of online applications

If you apply to us via our online application form, we process the personal data you provide solely for the purpose of conducting the application process.

The legal basis for processing your personal data is Art. 6(1)(b) GDPR (implementation of pre-contractual measures) and § 26 BDSG (data processing in the employment context). Your data will not be passed on to third parties.

Your application documents will be treated confidentially and used exclusively for the specific application process. After the conclusion of the application process, your data will be deleted no later than six months after the position has been filled, provided that there are no legal retention obligations or you have given us your express consent to longer storage (e.g., for a talent pool).

If you give us your express consent, we will store your data beyond the current application process in order to contact you at a later date for other job offers if necessary.

Inquiry by email, telephone, or fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Plugins and Tools

Use of Adobe Fonts

To ensure a uniform appearance of fonts, we use Adobe Fonts on our website. The fonts are embedded locally on our server, so no connection is made to Adobe's servers when the website is accessed, and no personal data is transferred to Adobe.

The use is in the interest of a visually appealing and consistent presentation of our online services. The legal basis is Art. 6 (1) lit. f GDPR (legitimate interest).

Font Awesome (local hosting)

This site uses Font Awesome to ensure a consistent display of fonts. Font Awesome is installed locally. There is no connection to servers of Fonticons, Inc.

For more information about Font Awesome, please see the Font Awesome Privacy Policy at: https://fontawesome.com/privacy.

Use of “altCHA” to protect against bots

We use the altCHA service to protect our website from automated input (bots) and to ensure the secure use of our online forms.

Your IP address and technical data (e.g. browser and interaction information) are processed to determine whether the access is made by a human user.

Data processing is carried out on the basis of Art. 6 (1) lit. f GDPR. Our legitimate interest lies in securing our website and preventing misuse.

altCHA does not process any personal data for tracking or marketing purposes and does not transmit information to third parties. For more information, please visit: https://altcha.org/privacy